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HP 2000fc Modular Smart Array
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[HP StorageWorks Modular Smart Array (MSA) -
How to Reset Lost Passwords on MSA2012i, MSA2012fc, MSA2212fc, and MSA2012sa
Issue
The loss of the user manage password for the web-based interface can be recovered using the Serial-Based Command Line Interface (CLI).
Solution
To recover a lost manage password for the MSA2000 series products, perform the following actions:
1. Connect the supplied serial cable to the serial port on the top controller Controller A using a suitable serial terminal emulations package.
2. Set the communications properties to 115200 , 8 , n , 1 , and no flow control .
3. Verify the MSA2000 is configured to accept Web Browser interface connections:
show protocol # show protocol Service and Security Protocols ------------------------------ Web Browser Interface (HTTP) : Enabled Secure Web Browser Interface (HTTPS) : Enabled Command Line Interface (Telnet) : Enabled Secure Command Line Interface (SSH) : Enabled Storage Management Initiative Specification(SMIS) : Enabled File Transfer Protocol (FTP) : Disabled Simple Network Management Protocol (SNMP) : Enabled Service Interface (Service): Disabled Service Debug (Debug) : Disabled Inband SES Management (SES) : Enabled Inband CAPI Management (CAPI) : Enabled
The default configuration of the MSA2000 series products is listed.
Enable Web Browser Interface connections with the two following commands if they are shown disabled in the show protocol command:
set protocol http enable set protocol https enable
4. Verify the usernames configured on the MSA2000 and access levels:
show users # show user Username Access Level User Type WBI CLI FTP ------------------------------------------------------------------- monitor Monitor Standard x x x manage Manage Standard x x x ftp Manage Standard x -------------------------------------------------------------------
The default configuration of the MSA2000 series products is listed.
5. Reset user access level and passwords, as required.
Reset the manage user to manage access level with the following command:
# set user manage level manage type diagnostic interfaces cli,wbi,ftp Info: Access-level set to manage. Success: User-Type set to diagnostic.
Reset the manage user password with the following command:
# set password manage Enter new password:******* <<<--- password set to !manage Verify new password:******* <<<--- password set to !manage Info: Changing password for user: manage Success: Password set.
The changes will take effect immediately.