Q: Windows Key cannot find any Windows installation on my hard disk. What is wrong?
The most probable cause is that your SCSI or RAID hard-disk drive controller is not supported by the standard Windows Setup disk used to create a Windows Key password reset device. Please download additional drivers for your RAID/SCSI controller at the hardware vendor website. Specify the downloaded driver at step 2, and Windows Key will copy it on a password reset ISO image.
Q: What version of Windows Key should I use to reset a local Administrator password on a Windows Server?
To reset local account passwords for Windows NT4/2000/2003/2008 Servers, please use Windows Key Professional or Windows Key Enterprise.
Q: What version of Windows Key should I use to reset a domain Administrator password?
To reset passwords for domain Administrators, please use Windows Key Enterprise.
Q: Does Windows Key support Service Pack 2?
Windows Key supports all Service Packs.
Q: What bearing does Windows Key have on Windows security?
Windows Key is designed as a tool for administrators, not for "crackers". The product has no bearing on Windows security rating, because it requires physical access to the machine. In any computer system, true security from break-ins is achievable only by isolating the machine from distrusted individuals.
Creating a Password Reset CD Image / USB Disk
1. On the Start Page click '
Reset Windows Administrator Password'
2. Insert your Windows Setup CD and browse for the TXTSETUP.SIF file. The file is usually located in the 'I386' folder of the Windows Setup CD
- The 'Make password reset image from' field should contain the location of the TXTSETUP.SIF file
- Check 'Add drivers for SCSI/RAID hard drives', if you need to reset a Windows password for a SCSI/RAID/IDE hard drive. The field 'Copy drivers from' should contain the location of the additional drivers for your hard drive. These drivers should be listed in the 'Pick up the drivers for your hard drive' field
3. Click '
Next'
NOTE: If you do not have a Windows Setup CD, you can
request a Windows Key ISO download
4. Choose what password reset device to create:
- Select 'CD/DVD' if you want to make a password reset CD or DVD disk
- Select 'USB flash' if you want to make a password reset USB flash drive
5. Specify the CD or USB burning drive from the pull-down list of the CD/DVD or USB flash options
6. Click '
Next'
NOTE: To create a Windows password reset CD, a CD-ROM drive capable of burning is required
7. The burning process starts. Passware Kit copies the necessary files from the Windows Setup CD into the ISO image file
8. After Passware Kit creates a password reset ISO image, it prompts you to insert a blank CD/DVD disk into the CD-ROM drive, so that it could burn the image on this disk. Insert a blank CD/DVD disk into the CD-ROM drive. Click '
Yes'
9. The password reset disk is now ready.
Resetting the Password
1. Reboot your system with this CD or USB disk
NOTE: To reboot your PC with a USB Flash Drive you may need to set the following options for the BIOS Setup Utility: after rebooting your PC please press 'Del' or 'F2' to run BIOS Setup Utility, go to the 'Boot' section and press 'F6' to move the 'Hard Drive' device up, then press 'Enter' on the 'Hard Drive' option and press 'F6' to move the 'USB Drive' device up. After all the changes are set press 'F10' to exit and save the settings
2. Windows Setup process starts
3. After all the required files are loaded from the CD or USB Drive, Windows Key starts working. It displays your license information
4. Select the Windows installation to be unlocked
5. Windows Key asks: '
Undo Windows Key changes? (Y/N)'. Type '
N' if you want to reset the password, or '
Y' if you want to leave the original passwords and cancel the program changes
6. Select the account for which you want to reset the password
7. Windows Key asks: '
Reset Administrator password? (Y/N)'. Type '
Y' to reset the password, or '
N' to leave the original password
8. Windows Key asks: '
Reset password for another account? (Y/N)'. Type '
Y' to reset password for another account, or '
N' if you are finished and want to exit
9. Remove the Windows Key bootable CD or USB disk and restart your PC.
Now you are able to log into your computer without a password!
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