MDaemon

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Change a Task

Introduction
Updating tasks in progress helps you track their status. If you have shared your task list, others can also track or update the status.
Requirements
None
How To
The instructions start with WorldClient displayed.

1. To edit a task in any theme, select the Tasks folder to display the task list.
2. In the LookOut theme, double-click the task you want to edit.
   In the other themes, select the task link.
   Doing either of these displays a panel for editing the task.
   
3. Update the information for the panel.
4. Use the Details tab to collect information about the work involved, including company and billing data.
5. Use the Save and Close button to update the task and exit from the dialog

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Delete a Task

Introduction
You can delete any task that belongs to your list. You can also delete tasks if the owner of a list gives you that level of access. If you have shared your task list for updating, others can also delete your tasks.
Requirements
None
How To
The instructions start with WorldClient displayed.

1. To delete a task in any theme, select the Tasks folder to display the task list.
2. In the LookOut theme select the task from the list and use the Delete button.
3. In the other themes, select the Delete link

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Add a Contact

Introduction
Contacts contain information about your vendors, customers, clients, friends and more. The contact information in WorldClient is comprehensive, containing numerous details. If you have shared your contact list for updating, others can add contacts to your list.
Requirements
None
How To
The instructions start with WorldClient displayed.

1. To add a contact in any theme, select the Contacts folder to display the contact list.
2. In the LookOut theme, choose Contact from the New menu.
   In the other themes, select the Create a contact (or similar) link.
   
   Doing either of these displays a panel for setting up the contact. The panel has three tabs for storing detailed information about each person, including general information, addresses and business-related details.
   
   Contacts Panel: General Information
   
   Contacts Panel: Addresses
   
   Contacts Panel: Business Details
3. Enter any information for each tab.
4. Use the Save and Close button to create the contact and exit from the dialog. The contact’s name now appears in the list. If you enter only a company name, that name appears in the list. Any comments are also in the list

[patris1]

Change a Contact

Introduction
You can change any contact that belongs to you. You can also change contacts in other lists if the owner of a list gives you edit access. If you have shared your contact list, others can update the information.
Requirements
None
How To
The instructions start with WorldClient displayed.

1. To edit a contact in any theme, select the Contacts folder to display the contact list.
2. In the LookOut theme, double-click the contact you want to edit.
   In the other themes, select the edit link.
   Doing either of these displays a panel for editing the contact.
   
3. Update the information on any of the tabs.
4. Use the Save and Close button to update the contact and exit from the panel

[patris1]

Delete a Contact

Introduction
You can delete any contact that belongs to your list. You can also delete contacts if the owner of a list gives you that level of access. If you have shared your contact list for updating, others can also delete your contacts.
Requirements
None
How To
The instructions start with WorldClient displayed.

1. To delete a contact in any theme, select the Contacts folder to display the contact list.
2. In the LookOut theme select the contact from the list and use the Delete button. Use the OK button on the confirmation dialog.
3. In the other themes, select the Delete link

[patris1]

Mailing Lists: Discussion Groups and Announcement Lists

If you regularly converse with or send messages to a local or worldwide group of people, a mailing list can greatly enhance your communications. From a user’s point of view, mailing lists are both easy to use and very convenient.
Mailing lists allow people to send and receive group-wide messages at any time from any email location. The email server does all the hard work.
There are two basic types of mailing lists—discussion groups and announcement lists.
Discussion Groups A discussion group automatically emails everyone in a group and transmits all replies to the entire group.
With a discussion group, list members share their thoughts and receive feedback from the group.
Usually, anyone on the list can start a new discussion. In some cases, a list member can receive messages without being able to send them to the list.
Discussion groups can be totally open where all messages by all authorized users are distributed. With moderated lists, all messages are screened before being approved for distribution.
Announcement Lists An announcement mailing list transmits one-way messages, with no direct replies to the group.
If you email product notifications, press releases, policy announcements or client newsletters, as examples, an announcement list does everything you need

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Create an Open Discussion Group

Introduction
An open discussion group allows individuals in a mailing list to communicate among themselves in open conversation. In a open group, MDaemon distributes to the list every message from every authorized user. List members can subscribe and unsubscribe.
In this example, the mailing list is called Book Club. If you follow these instructions, substituting your own list name and members, you will have set up the basics for an open discussion group.
Requirements
You need to know the items requested in the Options, Members, Subscriptions and Support Files tabs of the Mailing List Editor dialog.
For definitions of these items, see the MDaemon User Manual or the online help.
How To
These instructions apply to a new mailing list.
In this example, the mailing list is called Book Club and the domain is ghostwriter.shacknet.nu. If you follow these instructions, substituting your own list name, domain and members, you will have set up the basics for an open discussion group.
The instructions begin with the Mailing List Editor dialog displayed. You display this dialog by using the Lists > New List command.

1. Select, if it is not already, the Options tab.
   This tab is for entering general information about the mailing list.
2. Type the list name in the Name box.
3. Select a domain from the drop down list. Together, the list name and domain name make up the email address of the list. In the example, the email address is BookClub@ghostwriter.shacknet.nu.
4. Type the list email address in the List’s “Reply To:” address box. This way, all replies go to the list. In the example, the email address is BookClub@ghostwriter.shacknet.nu.
5. Activate these List Properties:
   
   • This list is private...
   • Messages have list name in subject...
6. Deactivate these List Properties:
   
   • This list is hidden from the global address book...
   • This list responds to EXPN and LIST requests...
   • Messages have thread numbers in subject...
7. At your option:
   
   • Set the Delivery precedence or keep it at the default 80.
   • Select member’s full name for Replace TO: field with
   • Deactivate Include List Member in TO Field.
   • Set a maximum size limit for messages–or enter 0 (zero) for no limit.
8. Select the Members tab.
   This tab is for setting membership options and manually adding, changing and deleting memberships.
   
9. Select the Normal membership type, use the Default button and use the OK button in response to the program information dialog. This sets the default list membership type to Normal. With Normal memberships, the users you enter manually and those who subscribe by email will be able to send and receive messages. Also, they will receive each message individually, not as a digest.
10. For each member:
    
    • Type in the New member email box the email address of the member or select a local email address from the drop down list.
    • Type in the New member real name box the real name of the member.
    • Use the Add button.
11. When you are done adding members, select the Subscriptions tab.
    This tab is for setting up subscription options for the mailing list.
12. Activate the option to Allow people to subscribe to this mailing list via email.
13. Activate the option to Authenticate subscription requests.
14. If the list is associated with an auto responder, activate the option to Authenticate auto responder generated subscribers.
15. Activate the option to Allow people to unsubscribe from this mailing list via email.
16. Activate the option to Authenticate unsubscription requests.
17. If the list is associated with an auto responder, activate the option to Authenticate auto responder generated unsubscribers.
18. Enter a time limit in minutes for subscribers and unsubscribers to respond to the authentication request confirmation messages.. After the time limit expires, MDaemon discards the request to subscribe or unsubscribe. The default 7200 minutes is five days in minutes from the time MDaemon receives the request.
19. When you are done, select the Support Files tab.
    This tab is for entering messages sent to new members—subscribers or those added manually—and setting message header and footer content. In this case you are setting up only a footer.
    
20. Use the Create button associated with the Path to footer box. This opens a dialog for creating the file.
21. Navigate to where you want to store the footer file. Enter a name for the footer file and use the Open button to create the file in your system text editor, typically the Windows Notepad.
22. Type information such as this:

    --Book Club eMail List-----------------------------------------------      
    List Archives: http://ghostwriter.shacknet.nu/bookclub/archives      
    Subscriptions: http://ghostwriter.shacknet.nu/bookclub/subscriptions      
    Unsubscribe: BookClub-Unsubscribe@ghostwriter.shacknet.nu      
    --POWERED BY MDAEMON!------------------------------------------------

    Including the subscription information and a link to unsubscribe makes your email list run more efficiently by eliminating the need for manually managing memberships.
23. Use the File > Save command to save the file and then exit from the text editor.
24. Use the OK button.

In this example:

• If this is an internal list with required participation, eliminate the subscription options.
• You can add options for send notifications of certain events, such as message rejections for private lists, subscriptions and unsubscriptions

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Notify Someone about List Activity

Introduction
An MDaemon mailing list can send notifications of certain events, such as message rejections for private lists, subscriptions and unsubscriptions. The notification emails can go to an individual or to an auto responder.
Notifications might be useful for announcement lists, for example, when tracking subscriptions and unsubscriptions.
Requirements
You need to know the items requested in the Notifications tab of the Mailing List Editor dialog. This includes knowing the email address to receive the notifications.

For definitions of these items, see the MDaemon User Manual or the online help.

For definitions of the relevant items in the Support Files tab, see the MDaemon User Manual or the online help.
The header and foot content must be stored in text files, not word processor files.
How To
These instructions apply to both new and existing mailing lists. The commands to create and edit mailing lists are in the Lists menu.
The instructions start with the Mailing List Editor dialog displayed.

1. Select the Notifications tab.
2. Enter the email address to receive the notifications. You can select an address from the drop down list or type in an address. The address can be in a domain different from the mailing list.
3. Activate the mailing list events that will send a notification.
4. Choose whether you want to email a rejection message to unauthorized senders attempting to post to a private list.
5. Enter the email address to receive the notification of remote servers rejecting recipient messages. You can select an address from the drop down list or type in an address. The address can be in a domain different from the mailing list. It can be for an individual or an auto responder.
6. Select another tab or use the OK button

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Create an Announcement List

Introduction
An announcement mailing list transmits one-way messages, with no direct replies from the group.
If you send product notifications, press releases, policy announcements or client newsletters, as examples, an announcement list does want you need.
In many commercial cases, list members can subscribe and unsubscribe.
In this example, the mailing list is called Book Club. If you follow these instructions, substituting your own list name and members, you will have set up the basics for an announcement list.
Requirements
You need to know the items requested in the Options, Members, Subscriptions and Support Files tabs of the Mailing List Editor dialog. You display this dialog by using the Lists > New List command.
You also need to setup an address alias for the person who receives responses to the announcement. By setting up an alias, you can send the replies to one or more people. Also, if you have a personnel change, the reply address can stay the same by changing the real address associated with the address alias. You set up aliases by using the Accounts > Address aliases. . . command.
For definitions of these items, see the MDaemon User Manual or the online help.
How To
These instructions apply to a new mailing list.
In this example, the mailing list is called Book Club, the domain is ghostwriter.shacknet.nu and the email address alias is BookClubListReplies@ ghostwriter.shacknet.nu. If you follow these instructions, substituting your own list name, domain, members and account alias, you will have set up the basics for an announcement list.
These instructions begin at the main screen of the MDaemon server software.

1. Use the Accounts > Address aliases. . . command. This displays the Aliases dialog.
2. Type the alias address in the supplied box.
3. Type in the Actual address box the email address of person or select a local email address from the drop down list.
4. Use the Add button to create the alias.
5. Use the OK button to complete the alias creation process.
6. Use the Lists > New List. . . command. This displays the Mailing List Editor dialog.
7. Select, if it is not already, the Options tab.
   This tab is for entering general information about the mailing list.
8. Type the list name in the Name box.
9. Select a domain from the drop down list. Together, the list name and domain name make up the email address of the list. In the example, the email address is BookClub@ghostwriter.shacknet.nu.
10. Type in the List’s “Reply To:” address box the address alias you created. This way, all replies go to the real address associated with the address alias. In the example, the address alias is BookClubListReplies@ghostwriter.shacknet.nu.
11. Activate these List Properties:
    
    • This list is private...
    • Messages have list name in subject...
12. Deactivate these List Properties:
    
    • This list is hidden from the global address book...
    • This list responds to EXPN and LIST requests...
    • Messages have thread numbers in subject...
13. At your option:
    
    • Set the Delivery precedence or keep it at the default 80.
    • Select member’s full name for Replace TO: field with
    • Deactivate Include List Member in TO Field.
    • Set a maximum size limit for messages–or enter 0 (zero) for no limit.
14. Select the Members tab.
    This tab is for setting membership options and manually adding, changing and deleting memberships.
    
15. Select the Read only membership type, use the Default button and use the OK button in response to the program information dialog. This sets the default list membership type to Read only. With Read only memberships, the users you enter manually and those who subscribe by email will be able to receive messages but not send them.
16. For each member:
    
    • Type in the New member email box the email address of the member or select a local email address from the drop down list.
    • Type in the New member real name box the real name of the member.
    • Use the Add button.
17. Add the email address of the person sending the messages. For the sake of privacy, this should be a made up email address, such as BookClubList@ghostwriter.shacknet.nu. Before using the Add button make sure to select Normal membership option. In this way, the person can send out the email messages.
18. When you are done adding members, select the Subscriptions tab.
    This tab is for setting up subscription options for the mailing list.
19. Activate the option to Allow people to subscribe to this mailing list via email.
20. Activate the option to Authenticate subscription requests.
21. If the list is associated with an auto responder, activate the option to Authenticate auto responder generated subscribers.
22. Activate the option to Allow people to unsubscribe from this mailing list via email.
23. Activate the option to Authenticate unsubscription requests.
24. If the list is associated with an auto responder, activate the option to Authenticate auto responder generated unsubscribers.
25. Enter a time limit in minutes for subscribers and unsubscribers to respond to the authentication request confirmation messages. After the time limit expires, MDaemon discards the request to subscribe or unsubscribe. The default 7200 minutes is five days in minutes from the time MDaemon receives the request.
26. When you are done, select the Support Files tab.
    This tab is for entering messages sent to new members—subscribers or those added manually—and setting message header and footer content. In this case you are setting up only a footer.
    
27. Use the Create button associated with the Path to footer box. This opens a dialog for creating the file.
28. Navigate to where you want to store the footer file. Enter a name for the footer file and use the Open button to create the file in your system text editor, typically the Windows Notepad.
29. Type information such as this:

    --Book Club eMail List-----------------------------------------------      
    List Archives: http://ghostwriter.shacknet.nu/bookclub/archives      
    Subscriptions: http://ghostwriter.shacknet.nu/bookclub/subscriptions      
    Unsubscribe: BookClubq-Unsubscribe@ghostwriter.shacknet.nu      
    --POWERED BY MDAEMON!------------------------------------------------

    Including the subscription information and a link to unsubscribe makes your email list run more efficiently by eliminating the need for manually managing memberships.
30. Use the File > Save command to save the file and then exit from the text editor

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Mailing List Membership Types

Mailing list members can have one of four membership types:

Normal
Members can send messages. They receive each message individually.

Digest
Members can send messages. They receive messages grouped into digests.

Read only
Members can receive messages, but not send them.

Post only
Members can send messages, but not receive them

[patris1]

Create a Mailing List

Introduction
These instructions describe how to create a mailing list.
Requirements
You need to know the items requested in the Options tab of the Mailing List Editor dialog. This includes knowing if you are creating a discussion group or an announcement list.

For definitions of these items, see the MDaemon User Manual or the online help.
How To
These instructions begin at the main screen of the MDaemon server software.

1. Use the Lists > New List command to display the Mailing List Editor dialog.
2. Type the list name in the Name box. This name plus the domain name become the email address. The name cannot contain spaces and special characters, such as !, # and ,.
3. Select a domain from the drop down list. If you have only one domain it is already displayed.
4. If you want messages from members to go to the list, type its email address (list name + domain) in the List’s “Reply-To” address box. Leave this blank for replies to go to the sender. You can also type a reply-to email address or select an address from the drop down list. For discussion groups, the address should be that of the mailing list.
   For announcement lists, this can be the email address or alias address of a person who wants to receive feedback. It can also be a non-reply address where received messages are automatically deleted.
   
5. Activate the appropriate List properties check boxes.
6. Enter a delivery precedence for processing the messages. This defines the priority given to sending messages.
7. Choose a type of replacement text for the To: line of the message. Or select the N/A option for not replacing the text. If you select to replace the text, activate the check box if you want to also add the List Member text to the To: line.
   
8. Enter a Maximum Size for mailing list messages, or enter 0 (zero) for no limit.

With the basic list set up completed, you can now use the other tabs to add members and set up subscription options, for example. You configure your membership differently for discussion groups and announcement lists

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Add Members Manually to a Mailing List

Introduction
These instructions show how to manually add members to a mailing list. You can also set up subscriptions so members can subscribe and unsubscribe themselves.
Requirements
You need to know the items requested in the Member tab of the Mailing List Editor dialog. This includes knowing one or more email addresses to add to the list, plus the list type of the members you are adding.

For definitions of these items, see the MDaemon User Manual or the online help.
How To
These instructions apply to both new and existing mailing list. The commands to create and edit mailing lists are in the Lists menu.
The instructions start with the Mailing List Editor dialog displayed.

1. Select the Members tab.
2. Enter the email address of the list member. You can select an address from the drop down list or type in an address. The address can be in a domain different from the mailing list.
3. Enter the real name of the new member. If you selected an email address from the list, this is already filled in. If you don’t know the member’s real name, just leave this blank.
4. Select an membership type option from Normal, Digest, Read only and Post only. For a discussion group, use Normal. For an announcement list, use Read only. Note: You can set a default for new members for this mailing list by choosing an option and using the Default button. This is particularly useful for setting up discussion groups, digest only groups and announcement lists.
   
5. Use the Add button.
6. Repeat these steps for all other new members.
7. When you are done adding, use the OK button.

You can also change the membership list and membership types within the list

[patris1]

Change Mailing List Memberships Manually

Introduction
These instructions show how to manually change memberships in a mailing list. You can change member mailing list types or delete members. To manually change email addresses or real names you must first delete the members, then re-add them with the new information. Also, you can allow members to change their own membership information by sending commands via email.
Requirements
You need to know the items requested in the Member tab of the Mailing List Editor dialog. This includes knowing one or more email addresses to change in the list, plus the membership types you are changing.

For definitions of these items, see the MDaemon User Manual or the online help.
How To
The command to edit mailing lists is in the Lists menu.
The instructions start with the Mailing List Editor dialog displayed.

1. Select the Members tab.
2. Select one or more member listings you want to change. Use regular Windows selection functions to select multiples. You can delete the member or change their membership types—Normal, Digest, Read only and Post only. For a discussion group, use Normal. For an announcement list, use Read only.
   Note: To manually change email addresses or real names you must first delete the members, then re-add them with the new information.
3. To delete the member or members, use the Remove button.
4. To change the membership types between Normal and Digest, use the Toggle Digest button.
   To change the membership types between Normal and Read only, use the Toggle read only button.
   
   To change the membership types between Normal and Post only types, use the Toggle post only button.
5. Repeat these steps for other members, if necessary.
6. When you are done, use the OK button

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Allow Members to Subscribe and Unsubscribe

Introduction
For both discussion groups and announcement lists, subscription options can add convenience and save time.
For example, if your announcement list is for sending marketing materials, enabling subscription options allows your customers to both subscribe and unsubscribe from your list. Also, if belonging to a discussion list is optional, being able to subscribe and unsubscribe saves both time and hassle for the email administrator, because these functions happen automatically with no manual intervention.
Requirements
You need to know the items requested in the Subscriptions tab of the Mailing List Editor dialog.

For definitions of these items, see the MDaemon User Manual or the online help.
How To
These instructions apply to both new and existing mailing list. The commands to create and edit mailing lists are in the Lists menu.
The instructions start with the Mailing List Editor dialog displayed.

1. Select the Subscriptions tab.
2. Activate the appropriate check boxes for the Subscribe options. Authenticating subscription requests, while not required, is important to make sure the subscriptions are authorized.
   
3. Activate the appropriate check boxes for the Unsubscribe options. Authenticating unsubscription requests, while not required, is important to make sure the unsubscriptions are authorized.
   
4. Enter a time limit in minutes for subscribers and unsubscribers to respond to authentication requests from the mail list. After the time limit expires, MDaemon discards the request to subscribe or unsubscribe. The default 7200 minutes is five days in minutes from the time MDaemon receives the request.
5. Use the OK button.
6. Use the Setup > Miscellaneous options. . . command. This displays the Miscellaneous Options dialog.
7. Select the Misc tab.
8. Activate the option to Honor ‘<List>-subscribe’ and ‘<List>-unsubscribe’ addresses.
9. Use the OK button

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Subscribe to a Mailing List

Introduction
These instructions show ways to subscribe to a mailing list.
Requirements
Subscriptions must be enabled for the list. This includes configuring MDaemon to Honor ‘<List>-subscribe’ and ‘<List>-unsubscribe’ addresses. This option is in the Misc tab of the Setup > Miscellaneous options. . . command.
How To
MDaemon offers multiple ways to subscribe to a mailing list:
Email to MDaemon Account Using this method, the subscriber sends a message to MDaemon requesting a subscription to the list. The first line of the message contains a subscription request followed the email address of the list. To subscribe to BookClub@ghostwriter.shacknet.nu send this message: To: MDaemon@ghostwriter.shacknet.nu
First line of body: SUBSCRIBE BookClub@ghostwriter.shacknet.nu

Email to Mailing List With this method, the subscriber sends a message to the list requesting a subscription. To subscribe to BookClub@ghostwriter.shacknet.nu send this message: To: BookClub-subscribe@ghostwriter.shacknet.nu

Email to Auto Responder With this method, the subscriber sends a message to an account with an subscription auto responder. If the account HelloBookClub@ghostwriter.shacknet.nu has an auto responder to subscribe to BookClub@ghostwriter.shacknet.nu, then to subscribe to BookClub@ghostwriter.shacknet.nu send this message: To: HelloBookClub@ghostwriter.shacknet.nu

All of these options can be set up for automatic subscription in HTML by using simple mailto tags:
Email to MDaemon Account Use this mailto tag:

<a href="mailto:MDaemon@ghostwriter.shacknet.nu?body=      
SUBSCRIBE BookClub@ghostwriter.shacknet.nu">Subscribe to Book Club List</a>

Email to Mailing List Use this mailto tag:

<a href="mailto:BookClub-subscribe@ghostwriter.shacknet.nu">Subscribe to      Book Club List</a>

Email to Auto Responder Use this mailto tag:

<a href="mailto:HelloBookClub@ghostwriter.shacknet.nu">Subscribe to Book      Club List</a>